Residential gas, heating and HIU services
Full-scope gas and heating support for homes, rented properties and residential developments. We service, maintain and certify boilers, HIUs and associated controls, so every property stays safe, efficient and fully compliant all year round.
The challenge
Every home needs heating it can rely on
Residents expect heating and hot water to work every day. Boilers and heat interface units need regular servicing, landlords need valid gas safety certificates, and when something fails residents want it fixed on the first visit.
Our engineers carry a wide range of common parts as van stock and are trained to diagnose and resolve issues with residents on the same visit, reducing disruption and the need for a return call-out.
For landlords
Letting a property? Know your gas safety duties
Landlords must make sure the gas appliances, fittings and flues in rented homes are safe. We carry out the annual gas safety check and provide the record you need.
Every 12 months: each gas appliance and flue needs a safety check by a Gas Safe registered engineer.
Within 28 days: existing tenants must be given a copy of the gas safety record after each check.
Before they move in: new tenants must be given a copy of the current record.
Keep records: each gas safety record must be kept for at least two years.
The check can be carried out up to two months before it is due without losing the original renewal date. Source: HSE guidance for landlords.
What's included
Residential Gas, Heating & HIU Services
Boiler and HIU servicing, repairs, landlord gas safety certificates and heating controls.
Need this for your site?
Tell us about your site and we’ll be in touch within one business day.
Heat interface units
HIU servicing and fault support
In many residential developments, each home takes its heating and hot water from a communal energy centre through a heat interface unit (HIU), rather than its own boiler.
We look after HIUs alongside the plant room that feeds them, so the whole system is maintained by one specialist contractor.
Inspection and servicing
Flushing
Temperature checks
Controls
Reactive fault support
Breakdowns don’t keep office hours
Our engineers are available around the clock to respond to emergencies and minimise downtime for residents.
How we deliver it
Resident-focused, first-time fix
We service, maintain and repair boilers and heating controls, provide gas safety certification for homes and rented properties, and install boilers and full heating systems.
Gas Safe registered engineers, City & Guilds qualified and experienced across plant room and domestic work.
Responsive 24/7 support for breakdowns and urgent compliance needs, with fast mobilisation to minimise downtime.
A dedicated site manager with planned schedules and service strategies tailored to each site.
Digital reports after every visit, with photos, readings, certificates and a prioritised defect register.
Who we support
Supporting homes, developments and commercial sites
We provide heating, hot water and water hygiene services for the people who own, manage and live in residential and commercial property, including:
Getting started
How we work, in 3 simple steps
Whether you manage one property or a large portfolio, we tailor a maintenance strategy around your assets, risk profile and budget.
- 01
Tell us about your site
Share your site details, assets and any current issues, whether it is one property or a large portfolio.
- 02
Assessment and tailored plan
We assess the site and build a maintenance strategy around your assets, risk profile, compliance duties and budget.
- 03
Planned care with clear reporting
Our engineers deliver the agreed programme and every visit is documented with audit-ready reports.
Ready to start?
Tell us about your site and we’ll tailor a maintenance strategy around your assets, risk profile and budget.
Request a callback
Safety and compliance
Safe, compliant and fully documented
Gas Safe registered engineers, accredited working practices and documentation designed for audits, insurers and statutory duties.
Our accreditationsFAQs
Frequently asked questions
Can’t find what you’re looking for? Our team is happy to help.
Ask us a questionCan you provide landlord gas safety certificates?
Yes. We carry out gas safety inspections and provide certification (CP12) for homes and rented properties.
Do you service heat interface units (HIUs)?
Yes. We inspect, service and flush HIUs, check temperatures and controls, and provide reactive fault support.
Do you install new boilers?
Yes. Alongside servicing and repairs, we install boilers and full heating systems.
Are you Gas Safe registered?
Yes. Our Gas Safe registration number is 659326, and our engineers are City & Guilds qualified.
Got a question?
Talk to us about your home or rental property
Whether you manage one property or a large portfolio, we can tailor a maintenance strategy around your assets, risk profile and budget.
0203 488 1032 contact@directgasandheatingltd.co.uk24/7 emergency call-out across London and the South East.
Request a callback
Essential details only. We’ll be in touch within one business day.