Planned preventative maintenance (PPM)
Structured PPM programmes across domestic properties, residential developments and commercial sites throughout London and the South East.
The challenge
Breakdowns cost more than maintenance
Without a planned programme, faults are only found when something fails. Emergency repairs cost more, residents are disrupted and compliance checks are missed.
Our maintenance approach is designed to keep your systems operating safely and efficiently while reducing the risk of unexpected failures and costly downtime. We create tailored maintenance schedules based on your equipment, usage and site requirements, so all servicing and compliance checks are carried out consistently and on time.
What's included
Planned Preventative Maintenance (PPM)
Structured PPM programmes aligned to assets, risks and budgets.
Need this for your site?
Tell us about your site and we’ll be in touch within one business day.
Commercial expertise
Plant room management and structured PPM
Tailored 12-month maintenance programmes covering communal heating plant, pumps, vessels, controls and water hygiene, with frequencies aligned to your asset register, manufacturer guidance and recognised industry practice.
Boilers, burners & gas trains
Booster sets, pumps & pressurisation
MCC panels, BMS & vessels
The 12-month programme
Select a stage to see what it coversPlant room checks
Status, pressures, temperatures, alarms, leaks, pumps, vessels and accessible control-panel indicators.
Enhanced inspections
Operational boiler checks, pump testing, controller history, safety controls and water-hygiene trend review.
Minor servicing
Booster-set servicing, current and speed checks, pressure verification, sensor feedback and controller staging tests.
Major service & compliance
Boiler, burner and booster-set servicing, combustion analysis, gas-tightness testing and safety records.
Electrical controls & safety
MCC panel checks, overheating inspections, selectors, alarms, safety interlocks and BMS run/fault signals. Agreed shutdown inspections can include terminal checks, internal cleaning and fail-safe testing.
Water hygiene & vessel care
Little-used outlet flushing, sentinel temperature monitoring, cold-water storage tank inspections and water-services logbooks. Expansion-vessel checks, pre-charge testing and Legionella risk assessments can form part of the agreed scope.
Audit-ready at every stage
Every visit is documented and handed over in a clear, structured format.
- Digital service sheets
- Asset readings
- Photographic evidence
- Prioritised defect register
- Certificates
- Plant-condition & lifecycle report
Built around your site: tasks and frequencies are agreed for each asset and risk profile. Water sampling, tank cleaning, remedial pipework, plant upgrades, energy reviews and emergency response are available by separate agreement.
How we deliver it
Built around your site
From individual heating systems to complex plant rooms, we provide a reliable, proactive service that protects your assets and supports long-term performance.
Gas Safe registered engineers, City & Guilds qualified and experienced across plant room and domestic work.
Responsive 24/7 support for breakdowns and urgent compliance needs, with fast mobilisation to minimise downtime.
A dedicated site manager with planned schedules and service strategies tailored to each site.
Digital reports after every visit, with photos, readings, certificates and a prioritised defect register.
Who we support
Supporting homes, developments and commercial sites
We provide heating, hot water and water hygiene services for the people who own, manage and live in residential and commercial property, including:
Getting started
How we work, in 3 simple steps
Whether you manage one property or a large portfolio, we tailor a maintenance strategy around your assets, risk profile and budget.
- 01
Tell us about your site
Share your site details, assets and any current issues, whether it is one property or a large portfolio.
- 02
Assessment and tailored plan
We assess the site and build a maintenance strategy around your assets, risk profile, compliance duties and budget.
- 03
Planned care with clear reporting
Our engineers deliver the agreed programme and every visit is documented with audit-ready reports.
Ready to start?
Tell us about your site and we’ll tailor a maintenance strategy around your assets, risk profile and budget.
Request a callback
Safety and compliance
Safe, compliant and fully documented
Gas Safe registered engineers, accredited working practices and documentation designed for audits, insurers and statutory duties.
Our accreditationsFAQs
Frequently asked questions
Can’t find what you’re looking for? Our team is happy to help.
Ask us a questionHow often will you visit?
Frequencies are agreed for each asset and risk profile. A typical plant room programme includes monthly checks, quarterly inspections, six-monthly servicing and an annual major service.
What happens if you find a problem?
Defects are recorded in a prioritised defect register with photographs, and we recommend remedial works so you can plan and approve them.
Is emergency cover included?
Emergency response, water sampling, tank cleaning, remedial pipework, plant upgrades and energy reviews are available by separate agreement.
Got a question?
Talk to us about planned maintenance
Whether you manage one property or a large portfolio, we can tailor a maintenance strategy around your assets, risk profile and budget.
0203 488 1032 contact@directgasandheatingltd.co.uk24/7 emergency call-out across London and the South East.
Request a callback
Essential details only. We’ll be in touch within one business day.